July 4th - Happy independence day to America, Raging battle for Itamar.

So, as you read at the previous post, I've got one hhuman answer so far, that made me keep trying and get my account reinstated.

However, a day after, at July 4th, I've recieved the oh so familiar message from eBay:

Hello Itamar,

Thank you for your email regarding the documents you sent to us. I
understand that you'd like to get back on eBay as soon as possible.

I can imagine how deeply dissapointing this situation must have been for
you, I know that you tried your best to send the documents to have your
account "itamar050" reviewed for reinstatement and we really do
appreciate your effort.

Unfortunately, I have doubled checked your account and we haven't
received proof of your address. This could be because they didn't come
through clearly enough on the fax machine, you didn't print your User ID
or email address on them.

As it's been more than 10 days since you sent your documents to us, I
recommend you send them again.

To ensure we can match your documents quickly with your account, please
print your User ID and email address in block capitals on each page.

When we receive the documents we'll review your account and send you an
email regarding the outcome.

Here's our contact details again:

Fax number: +44 (0)20 7681 2348

Postal address (photocopies only):

eBay Trust & Safety
Attn: Suspension Appeals
P.O. Box 9473
Dublin 15
Ireland

To get your documents to us here in Ireland as quickly as possible,
please ensure you pay the correct postage.

Please be assured that eBay treats your personal information with the
utmost care. We always destroy documents after we've reviewed them.

We appreciate your cooperation and look forward to your response so that
we can resolve this matter as soon as possible.

Kind regards,

eBay Trust & Safety


So, with the feeling that I'm starting to lose my temper, I've replied with this:

My address, as I said, is printed on my ID as well as on my driver license, so if yo ustill have those and you can read Hebrew - you'll be able to see it there.
What about the suggestions I've made? Are any of those acceptable?


But of course that i got no answer to my suggestions, after all, eBay makes the rules, I have to obey.

No further replies were recieved that day.

Later on I've initiated an online session with an eBay representative, and after alot of effort i've manged to convince her that I didn't do anything wrong.
She suggested things similar to my suggestions to the trust&safety team, and I told her that I've mad the same suggestions and got turned down.

After a while she checked my account and saw that there's nothing unusual or suspicious with my account activity, as well as the fact that it was barely used.

She promised that shee would try to solve some of this matter on my behalf, after I told her that my geographical location doesn't allow me to solve this matter personally by phone or by going to the eBay office with the required documents (that were, of course, faxed to them) in person.

I went to sleep feeling that things are finally starting to work out.

Now...there's a Waylon Jennings song that I like...it's called "Wrong". I shouldn't have thought otherwise.