July 5th - The circle of eBay...or life...or something like it.

So I didn't recieve any annoying replies the previous day, but I did recieve one on July 5th.
As expected it was no dofferent then the other ones I've recieved.
It said:

Hello Itamar,

Thank you for writing back to us regarding the suspension of your
account "itamar050". I understand you're anxious to have your account
reinstated.

As explained in our previous emails, your account was suspended for
breaching our Abusing eBay policy.

It is our policy never to explain exactly what gave us cause for concern
about a particular account, as this could help users intent on breaching
our policies to avoid detection. We suspended your account as a
precautionary measure.

With regard to the documents you submitted, I can confirm that we have
only received your driver's license as proof of your name. This could be
because the fax arrived blurry or dark, there were missing pages, or
because we couldn't see your User ID.

I also understand that you don't have the documents written in English.
For this reason, we ask you to submit the proof of address translated in
English before we can review your account. Please refer to our previous
emails for the list of documents you can use.

Itamar, please be assured that we treat your personal information with
the utmost care and that we observe all necessary data protection
requirements. Our customer support staff will review your documents
purely for the purposes of internal administration. We always destroy
documents after we've reviewed them.

Thank you for your cooperation. We look forward to your response so that
we can resolve this matter as soon as possible.

Kind regards,

eBay Trust & Safety



My comment to that was:

Hi,

Look, I'm starting to lose patience here....
It's not possible that you only got my drivers license since both my ID and driver license are printed on the same page.
The page contains as following:
Drivers license - front and back (front side -Hebrew, back side - English, only front side contains address) and an Israeli identification card (the certificate on right side of the page, upper picture is the ID itself, bottom picture is the extra that comes with the ID containing address, status and citizenship type)

On the top part of the page is the following text: "this fax has been send to you regarding the suspension of my account. thanks, Itamar." and right below it is a translation of all of my details -
Fname, Lname, eBay username, ADDRESS, CITY, STATE, and cellphone.

You're holding all of the information that you've required for me in your hands. Please review it right this time and reinstate my account.

Last night I was on an online support session with Angelica T. who said she'll try and help me since she's convinced I'm not an abuser, I wish you to address her and ask her for an opinion on this matter.
I'm sending this email because she is the first person who really tried helping me and not just send me robotic messages.



I hope that this matter will come to conclusion soon,


Itamar.



At this point, I felt very frustrated, since the promise of assitance I got from the representative at the online session, didn't help what so ever.

But of course that it doesn't end here...