July 6th - It's getting quiet.....too quiet.....

Yet again i'm posting anither nice reply from my pals at eBay, who doesn't even care to read wht I'm writing them. however In this one I've got anither proof that my documents are in their hands:

Hello Itamar,

Thank you for your email and for faxing the information we requested. I
appreciate the chance to assist you further regarding the suspension of
your account "itamar050".

Itamar, to treat this matter with utmost importance, I've personally
checked our records and unfortunately, as far as I can determine, we
haven't received a fax that we could match with your account. This could
be because the fax arrived unclear.

We recommend you re-fax the documents.

Please be assured that eBay treats your personal information with the
utmost care. We always destroy documents after we've reviewed them.

We appreciate your cooperation and look forward to receiving your
documents so that we can resolve this matter as soon as possible.

Kind regards,
eBay Trust & Safety



I was starting to get mad at this point, I've sent eBay this reply, suggesting another way to end this issue:

I've received several replies saying you've got my fax and that you're waiting for proof of address.
You're uncoordinated anong yourselves. Please match the data that every representative sent me.

As far as I can determine from the answers i get, the status is: You've got the fax, thanks.A day later - You didn't get the fax. You did get the fax but it's unclear, you only got the drivers license (which is impossible since both certificates appear on the same page), you need hebrew to english translation, there is no data regrading my account, there is info regarding my account but it doesn't match my details.

These are all answers I received from your center.

Please give me your phone number, I wan't to solve this personally over the phone.
Also - please contact Angelica T. from your online support center, i've been on an online support session with her and she saw that I'm not an abuser and that I didn't do nothing wrong.

I will send you the documents again via email as a PDF file. I don't have any access to a fax machine anytime soon.
Wether you will accept files or not - I'm going to send it to you as a PDF.


My cellphone is XXXXXXX (I live in Israel).

Would love to speak to someone instead of emailing these repeating messges.

Itamar.


Well...the next reply I've got was.....nothing!
haven't heard from eBay for 7 days (until July 13th).